What I've been reading

The media’s demand for certainty -- and its lack of statistical rigor -- is a bad match for our complex world.

In this series on systems thinking, I share the key insights and tools needed to develop and advance a systems mindset for dealing with complex problem solving and transitioning to the Circular…

City Nomads' guide to secondhand bookstores in Singapore for used, old, rare, and collector's edition books, featuring Ana, GOHD, Book Point, Basheer, BooksActually, and more.

Our UK and Ireland office consultants help clients achieve immediate impact and growing advantage on their most mission-critical issues.

Caravaggio was a genius, that's undisputed. He was also a killer and a street gang menace (and a terrible tenant)

Goa in the 70s & 80s - Welcome to Paradise What was it about Goa, the former Portuguese colony, that became the smallest Indian state in 1961, that made it into a haven for hippies, freaks, misfits and independent minds from around the world? These rare photos can give you a clue of how paradise looked!

Whitney Wolfe's dating app Bumble set out to empower women. Now, as the co-founder of Tinder launches a rival to LinkedIn, Wolfe has her sights set on a bigger issue: tackling tech's sexism problem

The original Goa scene:How hippies discovered EDM The past is the step to the future.This is perhaps the most updated historic referenc...

You would be hard-pressed to find a mantra throughout sports history that is more synonymous with a team's culture and identity than "Trust the Process" is to the Philadelphia 76ers.

If men are overly concerned with the appearance of impropriety, the careers of female subordinates suffer.

In 2015, we explored whether customer experience really matters to business success or whether CX is just the latest hype. Our conclusion: superior CX drives superior revenue growth in industries where customers are free to switch business and competitors deliver a differentiated customer experience. This year we repeated our study to see if the results […]

How time off pays off.

The Google memo, saying women aren't very into engineering, reached a similar conclusion.

Accenture’s R&D division has spent the last year developing breakthrough product placement technology that can seamlessly insert a brand into online video, including the ability to replace existing labelling.

Many headlines labeled the document “anti-diversity,” misleading readers about its actual contents.

More comfortable online than out partying, post-Millennials are safer, physically, than adolescents have ever been. But they’re on the brink of a mental-health crisis.

The story of a duel between two men, one who dies, and the nature of the quest to build artificial intelligence

If you can keep your head when all about you        Are losing theirs and blaming it on you,    If you can trust yourself when all men doubt you,     But make allowance for their doubting too;    If you can wait and not be tired by waiting,     Or being lied about, don’t deal in lies, Or being…

Reporting on Google’s future with today’s facts